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Robert K.

Robert K.'s Story

Martin County

Skeptical veteran discovered that telehealth can be just as effective as in-person care

About This Story

Age:
60
Location:
Martin County
Outcome:
PTSD symptom management, improved sleep, reduced hypervigilance
Shared:
November 8, 2023

I served two tours overseas and have been dealing with PTSD for years. I've always believed that real therapy happens face-to-face - that you need to be in the same room to build trust and really connect with someone. When my doctor suggested Faith Net, I was pretty skeptical about the whole 'video therapy' thing.

I'd tried VA telehealth before and had technical problems that made me give up. But my primary care doc at Memorial Hospital assured me this was different, and frankly, I was desperate enough to try anything. The nightmares and hypervigilance were getting worse.

From the first session, I was surprised by how smoothly everything worked. The connection was clear, there were no technical glitches, and the psychiatric nurse practitioner I worked with had experience with veterans. She got it in a way that some previous counselors hadn't.

What really convinced me was how she picked up on subtle cues - my body language, the way I paused before answering certain questions, even how I was sitting. I realized that the camera actually let her see things about my state of mind that might have been missed in a traditional office setting.

Three months later, my sleep is better, I'm managing my triggers more effectively, and I've learned some practical techniques for dealing with flashbacks. Faith Net proved me wrong - good therapy is about the connection you build with your counselor, not whether you're in the same room.